Shipping policy
Shipping Policy
At Rush, we work hard to get your order to you as quickly as possible.
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, Rush is not responsible for orders delivered to the wrong address.
Lost or Delayed Packages
Rush is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. If your package is lost, please contact us and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can review the issue and help resolve it.
Contact Us
If you have any questions about your shipment, please contact us at:
Email: [Your Business Email]
Store: Rush
Thank you for shopping with Rush!